Solomon's Facilities Management Concierge

Concierge Services

Flexible concierge support for residential and commercial buildings, helping with visitor assistance, access management, resident or tenant enquiries and the smooth operation of shared spaces.

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24/7

Round-the-clock cover, always reachable

100%

SIA-licensed security personnel on every site

60+

Vetted professionals deployed across London

50

Years of combined security & FM experience

WHAT'S INCLUDED

What's included in Solomon's FM Entrance Reception services

Our reception staff provide guest greeting and sign-in from the moment visitors arrive, managing access control to ensure only authorised individuals enter your premises. Staff handle the telephone switchboard, coordinate parcel and delivery management, and oversee contractor access throughout the day. All officers are trained to provide emergency response support when required.

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HOW IT WORKS

How Solomon's Entrance Reception Services works

01 Free Consultation

We begin with a conversation about your site, your requirements, and the standards you expect. Whether you need one receptionist or a fully managed front-of-house operation, we take the time to understand your environment before making any recommendation.

02 Tailored Quote

Within 24 hours you will receive a clear, itemised quote with no vague estimates and no hidden fees. Cover hours, staffing levels, and the full scope of service are specified in writing so you know exactly what you are committing to.

03 Staff selection and briefing

We assign vetted, trained staff who are matched to your site, your culture, and your brand. Every team member is briefed on your access procedures, visitor protocols, and any site-specific requirements before their first day; not on the job.

04 Go Live

Full deployment is completed within 48 hours of instruction. Ongoing account management, monthly performance reviews, and direct access to your dedicated point of contact are included as standard throughout the duration of your contract.

WHY CLIENTS CHOOSE US

Why Choose Solomon's FM for Entrance Reception Services

A professional brand impression delivered consistently from the moment guests arrive
Fewer security incidents at entry points, with access managed to your exact protocols
Seamless absence cover with no gap in service or drop in standard
All staff hold valid SIA licences and first-aid certification

Reception Services

Professional reception staff to create a welcoming first impression while supporting the day-to-day running of your premises. Services can include greeting visitors, managing access, handling calls and providing front-of-house support.

Commercial Cleaning

Reliable commercial cleaning services for offices, communal areas and managed properties. Cleaning programmes can be tailored around your premises, working hours and required standards to help maintain a clean and professional environment.

Manned Security Services

Professional security personnel for commercial and residential premises across London. Services can include manned guarding, patrols, access control and site-specific security support tailored to your property and operating requirements.

Visitor Management

Structured visitor management to help control access, maintain accurate visitor records and ensure guests are welcomed and directed appropriately. The service can be adapted to suit offices, residential developments and other managed buildings.